What Your KYC Submission Covers
KYC — short for Know Your Customer — is the process we use to confirm that the account belongs to you. For Indonesia accounts, we ask for a government-issued ID (KTP is the standard), a clear selfie holding that ID, and confirmation that your e-wallet name matches your account name. This matters most when you withdraw: your DANA, OVO, or GoPay registered
name must match what's on your submitted ID. Players in Yogyakarta and elsewhere complete this through the account section on mobile — no printed forms, no email attachments. Once your documents are reviewed and approved, the KYC flag is cleared and withdrawals process normally from that point forward.